CARE PLANS

Your website is not a one-time purchase. It is a business tool that needs to keep working.

NovaCore Care Plans provide recurring maintenance, monitoring, and planned improvements after launch.

Available for NovaCore-built websites as ongoing support within Digital Strategy & Growth.

What it is

A working website depends on hosting, certificates, code, integrations, and third-party services that change over time. Routine monitoring and maintenance reduce the risk of preventable issues, catch problems earlier, and keep a NovaCore-built site supported after launch. Maintenance cannot eliminate every outage, vulnerability, or compatibility issue, but it helps you avoid the ones caused by neglect.

Who it's for

Startups, growing companies, and established organizations running a NovaCore-built website who want predictable ownership after launch. Care plans are available exclusively for sites NovaCore has built. Plans are month-to-month and may be upgraded, downgraded, paused, or canceled at the start of a billing month.

What's included

Maintenance Care Plan

Routine monitoring and maintenance for the site's technical foundation.

  • Security checks and patching
  • Dependency and plugin updates
  • Uptime monitoring
  • SSL verification
  • GitHub repository health check
  • Monthly plain-English summary

Investment

$199/month

Most popular

Active Care Plan

Everything in Maintenance, plus active monthly improvement.

  • One piece of content per month
  • Monthly SEO health check, acted on internally
  • One on-page SEO improvement per month
  • GBP check and one post published

Investment

$349/month

Growth Care Plan

Everything in Active, plus deeper reporting and two monthly optimization work items.

  • Second piece of content per month
  • Full monthly performance report sent to client
  • Second on-page SEO improvement per month
  • GBP active monitoring and spam check
  • One strategic recommendation per month

Investment

$599/month

Care Plans begin after the website package and any included launch support are complete.

FAQ

Common questions

Care Plan clients receive priority response. Critical issues are acknowledged and triaged within one business day. Resolution timing depends on the cause, required access, third-party providers, and the scope of the repair.

Yes. Plans can be upgraded, downgraded, paused, or canceled at the start of any billing month.

A blog post, a service page update, or a new landing page, depending on what is most useful that month. We agree on it with you in advance.

We need to know the platform, codebase, and build structure to maintain it responsibly. Taking on maintenance for a site we did not build introduces unknowns we cannot stand behind.

Once you sign up, we confirm your start date and billing. Your first maintenance cycle begins on the agreed date. At the end of each month you receive a plain-English summary covering what was reviewed, what was updated, and anything flagged. If something requires access, approval, or a decision from your team, we will call it out clearly.